Legal & Policies

Akomea Technologies Private Limited • akhosh.com

Statutory Compliance
Akomea Technologies Private Limited (CIN under Companies Act, 1956)

Electronic Record: This electronic record is generated by a computer system in accordance with the Information Technology Act, 2000 and Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 for access or usage of akhosh.com. It does not require physical or digital signatures.

Registered Office: Vazhakkalayil House, Kottayam, Kerala, India - 686001.

Privacy & Data Protection

Akomea Technologies Private Limited is committed to protecting your personal and celebration planning data. All data is processed and stored securely on servers located in India in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act.

Privacy Clauses (7 of 7)
1
Introduction & Territorial Scope

This Privacy Policy describes how Akomea Technologies Private Limited (collectively 'Akomea Technologies', 'we', 'our', 'us') collects, uses, stores, and protects personal and account data processed through the Akhosh mobile app and website (akhosh.com). We provide services exclusively within India, and your data is stored and processed securely on servers located in India in full compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act.

2
Collection of User & Account Data

When you register, create an event, or utilize concierge services, we collect account identifiers, user names, registered mobile numbers, email addresses, event dates, celebration preferences, and saved vendor bookmarks. For payment processing, transactions are handled securely through RBI-authorized payment aggregators (such as PhonePe), and we do not store sensitive payment credentials like card PINs, CVV, or net banking passwords.

Fraud Advisory & Payment Security: Akomea Technologies will never ask for your net-banking password, debit/credit card PIN, or UPI PIN via phone or email. Always verify payment prompts on authorized PhonePe checkout screens and report suspicious requests to support@akhosh.com.
3
Purpose & Use of Processed Data

We use collected data to provision your account, deliver personalized vendor recommendations, facilitate direct in-app messaging, process assist plan subscriptions, send event reminder notifications, detect and prevent fraudulent activities, and comply with statutory obligations.

4
Secure Sharing with Payment Gateways & Service Partners

We share necessary transaction data with RBI-authorized payment aggregators (including PhonePe and banking partners) strictly to process subscription payments and issue receipts. We may also share contact data with vendors you deliberately connect with or inquire about. We do not sell your personal data to third parties.

5
Cloud Security Precautions & Data Protection

We implement industry-standard administrative, technical, and physical security measures, including HTTPS encryption, secure cloud database access controls, and role-based permissions to protect your information against unauthorized access, loss, or alteration.

6
Data Retention & Account Closure

We retain your account data for as long as your account remains active and as required by Indian financial reporting and statutory record-keeping laws. You may request account deletion or data anonymization by contacting our Grievance Officer.

7
User Rights & Consent Withdrawal

You have the right to access, review, and update your personal profile information in the Profile settings. You may withdraw consent for promotional communications at any time. For essential service consent withdrawal, write to our Grievance Officer with the subject 'Withdrawal of consent for processing personal data'.

Grievance Officer & Corporate Contact
In accordance with the Information Technology Act, 2000 and rules made thereunder, statutory contact details are provided below:
Akomea Technologies Private Limited
Vazhakkalayil House, Kottayam, Kerala, India - 686001
Service Model: Celebration Planning & Digital Concierge Platform
Grievance Email: support@akhosh.com
Business Hours: Monday – Friday • 9:00 AM – 6:00 PM IST
akhosh.com
By using the Akhosh platform and mobile app, you acknowledge that you have read, understood, and agreed to be bound by the Terms of Use, Privacy Policy, and Cancellation & Refund Policy.
Akhosh - Luxury Event Vendors, Photographers & Decorators