Legal & Policies

Akomea Technologies Private Limited • akhosh.com

Statutory Compliance
Akomea Technologies Private Limited (CIN under Companies Act, 1956)

Electronic Record: This electronic record is generated by a computer system in accordance with the Information Technology Act, 2000 and Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 for access or usage of akhosh.com. It does not require physical or digital signatures.

Registered Office: Vazhakkalayil House, Kottayam, Kerala, India - 686001.

Terms of Use Agreement

Your access to and use of the Akhosh celebration planning platform, verified vendor directories, digital concierge assist plans, and tools are governed by the following Terms of Use. By accessing or using akhosh.com or the Akhosh mobile app, you enter into a legally binding electronic agreement with Akomea Technologies Private Limited.

Terms of Use Clauses (14 of 14)
1
Digital Platform Scope & User Account Responsibility

Akhosh is a cloud-based digital platform operated by Akomea Technologies Private Limited. We provide event planning software, verified vendor directories, customer engagement tools, digital catalogs, and concierge services. To access and use the Services, you agree to provide true, accurate, and complete information during registration, and you shall be solely responsible for all activities and data transmitted under your registered account.

2
Disclaimer of Warranties & Platform Availability

The Platform and Services are provided on an "as is" and "as available" basis. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, continuous uptime, or suitability of the software tools and vendor listings offered through the Services for any specific commercial or personal purpose. We expressly exclude liability for any technical interruptions, bugs, or inaccuracies to the fullest extent permitted by law.

3
Independent Evaluation & Service Bookings

Your use of our digital Services and interaction with listed service providers is solely and entirely at your own risk and discretion. You are required to independently assess, evaluate, and verify that the vendors, quotations, and service plans meet your specific celebration requirements before confirming agreements.

4
Proprietary Software & Intellectual Property Rights

All software, code, algorithms, visual design, user interfaces, branding, graphics, and documentation comprising the Platform are the exclusive intellectual property of Akomea Technologies Private Limited or its licensors. You are granted a non-exclusive, non-transferable, revocable license to access the Platform in accordance with our terms. You shall not copy, decompile, reverse-engineer, resell, or distribute our platform code or intellectual property.

5
Unauthorized Use & Platform Integrity

You agree not to misuse the Platform, bypass security safeguards, perform unauthorized automated scraping, upload malicious code, or use our digital infrastructure for any unlawful or unauthorized activities as defined under the Information Technology Act, 2000 and applicable Indian laws.

6
Digital Payments & Transaction Charges

All payments and assist plan subscription charges are processed through secure authorized payment gateways and aggregators (such as PhonePe and authorized banking partners). By initiating a transaction, you authorize us and our payment gateway partners to collect the designated charges and applicable statutory taxes.

7
Lawful & Permissible User Conduct

You agree to use the platform solely for lawful celebration planning and communication purposes. You shall not post, publish, or transmit any prohibited, defamatory, obscene, fraudulent, or infringing material through in-app chat, reviews, or inquiries.

8
Third-Party Integrations & External Gateways

The Platform integrates with third-party payment gateways (including PhonePe), cloud service providers, and communication channels (such as WhatsApp). Your interactions with and transactions through these external services are subject to their respective terms of use, privacy policies, and security standards.

9
Binding Contractual Relationship

Upon creating an account, booking assist plans, or utilizing our services, you enter into a legally binding and enforceable electronic contract with Akomea Technologies Private Limited governing the delivery and usage of the digital services.

10
Indemnification & Hold Harmless

You shall indemnify and hold harmless Akomea Technologies Private Limited, its directors, officers, employees, and affiliates from any claims, damages, liabilities, costs, or legal expenses (including reasonable attorney fees) arising from your breach of these Terms of Use, misuse of digital services, or violation of third-party rights.

11
Force Majeure

Neither party shall be held liable for any delay or failure in performance of cloud services resulting from acts of God, telecommunication failures, cyber disruptions, strikes, government restrictions, or other events beyond reasonable control.

12
Governing Law

These Terms of Use and all transactions conducted through the Platform shall be governed by and construed in accordance with the laws of the Republic of India.

13
Exclusive Jurisdiction

All disputes, claims, or legal proceedings arising out of or in connection with these Terms or the services shall be subject to the exclusive jurisdiction of the competent courts in Kottayam and Kerala, India.

14
Policy Modifications & Official Communications

We reserve the right to update or modify these Terms of Use at any time. Continued use of the platform following posted revisions constitutes acceptance of the modified terms. Official legal notices must be sent to the contact address and email provided on this screen.

Grievance Officer & Corporate Contact
In accordance with the Information Technology Act, 2000 and rules made thereunder, statutory contact details are provided below:
Akomea Technologies Private Limited
Vazhakkalayil House, Kottayam, Kerala, India - 686001
Service Model: Celebration Planning & Digital Concierge Platform
Grievance Email: support@akhosh.com
Business Hours: Monday – Friday • 9:00 AM – 6:00 PM IST
akhosh.com
By using the Akhosh platform and mobile app, you acknowledge that you have read, understood, and agreed to be bound by the Terms of Use, Privacy Policy, and Cancellation & Refund Policy.
Akhosh - Luxury Event Vendors, Photographers & Decorators